OpenSource Usability Labs

We would like to forward you this message from our first secondary persona - Susan:

Hi, my name is Susan Clever,

I am a secretary working at Tine Publications Ltd. in Brighton. My work is related to teams like the one in which John Smith is doing his job. I coordinate team meetings, write mails, answer calls and take notes for others and connect customers to the right people at Tine Publications. Therefore I strongly depend on the continous and careful use of our groupware solution.

I hope with Tine 2.0 we will get an efficient and satysfying product to fullfill our needs. If you have any questions concerning my tasks and need some feedback, feel free to ask.

All the best,
Susan

More information about Susan and her job can be found in the Tine 2.0-Wiki. There are two more secondary personas we will present soon.

Photo © Konstantin Gastmann / Pixelio

Tags: persona, user-requirements analysis

This entry was posted on Tuesday, April 15th, 2008 at 14:07 and is filed under Tine 2.0. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.