Lessons from Season of Usability
Monday, September 21st, 2009 by jhainesThis summer I participated in the SoU project with Gallery, the open source photo sharing software. The broad goal of the project was to conduct a survey to learn more about Gallery’s users in moving toward the release of the 3rd version of the software. The project was a success in terms of garnering useful data for Gallery, but, importantly, it was an incredibly valuable learning experience for me.
As a student working towards a masters in Human-Computer Interaction, I have learned about and conducted user research and usability studies in my coursework. But, what SoU provided me that no school project ever could was the opportunity to engage in research that has an actual impact on improving a product— and the opportunity to experience all the challenges that go along with that.
At the start of the project, I have to say I was a bit overwhelmed with what direction to take, but with the guidance of Björn as my mentor, the help of Jakob, a former SoU student who continues to work on the Gallery project, and the awesome tools of Usability-Methods.com, I soon found my way. Here are some of the lessons I learned along the way.

