Archive for the project ‘Tine 2.0’

Filter in Tine

Thursday, July 24th, 2008 by Björn Balazs

Last week we had a closer look at the filter settings for Tine 2.0. Filters are a central part of the user interface concept, because interacting with Tine 2.0 follows a clear structure:

  1. John picks the sub-app, e.g. Contacts he wants and needs.
  2. He then gets a list of available item, which he needs to narrow down.
  3. He identifies the item he was looking for and is doing some action with it.

This workflow is true for almost all kinds of sub applications. Filters come in play in step 2. Here John needs some easy way to narrow down the list of items. We want to achieve this by the use of a strong and still easy to use set of filters. Take a look at a working draft of how these filters could look like:

Suggestion for the new Tine 2.0 Filter set

The operator in the middle will be only active, when it is needed, e.g. for narrowing down dates or postal codes, so it does not come into John’s way when he uses <TAB> for navigating.

In the default view John will see only one filter line showing a quickfilter. This would be

[Contact|V] contains [____________________]

for address book. This way he always has a one-click search-like filter setting available for doing the 95% of the searches he needs to do. Still, the other 5%, where John needs to do a complex filtering are available just as easy!

One the fascinating ideas of this concept is the possibility to save these complex, but powerful and often needed filter sets. So John can do frequent searches with one click faster then ever before! And there is no limit to individualisation. Susan, Paul and James can define and access their most needed tasks this way. Tine 2.0 will be just right and powerful for all of them - and for you!

Looking back at LinuxTag 2008

Wednesday, June 4th, 2008 by Björn Balazs

On LinuxTag 2008 in Berlin the OpenSource Usability Labs were invited by the Tine 2.0 project. So I was at their booth a fair bit of the time, discussing the concepts, screens and ideas we have. The feedback was great - a lot of people encouraged us in our work. The main feedback was: there is no easy-to-use OpenSource groupware-solution for small and medium-sized enterprises around but there is definitely a need for one! So hey-ho - let’s go, Tine!

We demonstrated what we call a technology preview. This preview reveals some of the basic functionality and some of our interaction-concepts. The visitors were impressed by the ease of interaction made possible by newest Web 2.0 technology. But make up your own mind and try out what we have achieved so far.

Additionally we made a web-based icon-understandability test on the booth. So visitors could help us to understand what icons are already well understood - and which icons still need to be improved. This way visitors had the possibility to directly influence the usability of Tine 2.0. We will provide this facility for all of you, who could not attend LinuxTag on the Tine-Website soon. Tools like this are extremely important for achieving the certification as being developed according to ISO 13407.

Next to Tine I promoted the idea of the OpenSource Usability Labs. There were quite a few commercial OpenSource Projects around on LinuxTag. I talked to a lot of people about our ideas of professional OpenSource Usability, our philosophy and our business models - and most of them found the ideas very interesting.

I really enjoyed LinuxTag and already look forward to next year’s edition! Thanks to all the guys making this possible. We should not forget that this event is mainly the result of , oluntary work.

LinuxTag 2008

Tuesday, May 20th, 2008 by Björn Balazs

Only one week left to LinuxTag in Berlin (28th to 31st of May)! It is always a great event and I am looking forward to meet all the great people that are engaged in the OpenSource community! And of course I am personally happy that this event has settled in Berlin - and I do not need to travel for it anymore ;)

Unfortunately the OpenSource Usability Labs will - this year - not have there own booth on LinuxTag. But you will find me most of the time at the Tine 2.0 booth. It is located in hall 7.2a booth no. 115.

I am very happy to get feedback on the ideas we can present up to now with Tine 2.0. Feel free to discuss the concepts in User-Interface- and User-Interaction-Design with me. As well I am looking forward to discuss any issues related to usability in OpenSource in general - be it in the scope of the OpenUsability-Initiative or a matter of the OpenSource Usability Labs.

See you on LinuxTag!

More news from our secondary personas

Wednesday, April 30th, 2008 by Markus Dölle

A new message from another persona just arrived us and we don´t want to hide it from you:

Hello,

my name is Paul Wulf, I´m a project manager at Tine Publications Ltd. I don´t have much time to introduce myself but the people working on our new collaboration application already interviewed me about my job and what we really need here for our everyday work. I can´t really wait until the first release is finished to start enjoying the smart and promising looking interface of Tine 2.0.

Yours faithfully,
Paul Wulf

Paul Wulf and his sales manager colleague James McBlack are the last two secondary personas we use to discuss in the Tine-Wiki and concentrate on in the user centered development of Tine 2.0.

Why we do Usability.

Wednesday, April 23rd, 2008 by Björn Balazs

Imagine a typical production meeting: Product management, Technical engineers, marketing people and creative designers sit together and discuss what would be best to do. For whom? For the only one not involved: The user.

It is a little bit like it was back then when mum cleaned up the room and afterwards you could not find anything anymore.

We at Apliki want to change this and Metaways wants to change this too. This is why we created the OpenSource Usability Labs and why we do Usability.

They ensure the development of Tine 2.0 follows the way ISO 13407 describes the “Human-centred design processes for interactive systems”. At Tine 2.0 you and I - we - the users are integrated right into all production meetings. I believe this is a world premiere for commercially driven OpenSource production.

This is why Tine 2.0 will be the kick-ass groupware solution of the future. And take a look at the demo - isn’t it promising?

Secondary Persona No. 1

Tuesday, April 15th, 2008 by Markus Dölle

We would like to forward you this message from our first secondary persona - Susan:

Susan Clever is one of our three Secondary Personas

Hi, my name is Susan Clever,

I am a secretary working at Tine Publications Ltd. in Brighton. My work is related to teams like the one in which John Smith is doing his job. I coordinate team meetings, write mails, answer calls and take notes for others and connect customers to the right people at Tine Publications. Therefore I strongly depend on the continous and careful use of our groupware solution.

I hope with Tine 2.0 we will get an efficient and satysfying product to fullfill our needs. If you have any questions concerning my tasks and need some feedback, feel free to ask.

All the best,
Susan

More information about Susan and her job can be found in the Tine 2.0-Wiki. There are two more secondary personas we will present soon.

Photo © Konstantin Gastmann / Pixelio

Introducing … John Smith

Tuesday, April 1st, 2008 by Robert Lischke

I’m new to the usability team of Tine 2.0 and I like to introduce you to our primary persona, which we will use to discuss features and usability issues.

John Smith

Hi there,

my name is John Smith and I’m one of the photographers at Tine Puclications, Ltd. I just got an email telling me that we’ll be using Tine 2.0 in our company. I can’t say I’m overly glad with this decision, because I just started to work efficiently with Outlook Express — but well, Tine 2.0 looks promising and I will take this as a challenge.

I hope all of your programmers will bear in mind what I need to do with this application. I’m sure, that by telling you a bit about me, you can greatly improve this software. I hope I won’t need to worry about coordinating my appointments that much and have more time to take wonderful pictures.

All the best,

John

Read more about John and let us know what you think of our approach!

Photo © Sascha Sambale / Pixelio

Basic Layout Thoughts

Wednesday, March 26th, 2008 by Markus Dölle

As we are discussing and rethinking a lot of basic conceptual ideas with Lars and Nelius at the moment I started to illustrate some of them with a first draft of the addressbooks list view mode (see the attached picture).

There are a few areas with slight different functions / objects then thought and documented in the Tine-Wiki here before: the former “application accordion” would work more like a sidebar which will give you access to certain views and folders. The toolbar will have a fixed area for common tasks which should be always available as well as a changeable sector for ribbon-like toolbar-buttons.

And we have of course some nice ideas for the application view itself.

More insights to come soon… comments always welcome!

Addressbook Draft

The vision of Tine 2.0

Wednesday, March 12th, 2008 by Björn Balazs

Last week we held an interesting workshop about the goals and usability standards for Tine 2.0. Lars and Nelius visited us in the Apliki Office in Berlin and we had intensive discussions about who Tine 2.0 will be for and what tasks we want support with Tine 2.0.

Basically we started the user-requirements analysis with this workshop. While we will present detailed results later on (as we are still working on them), we managed to define a central starting point of this process - the vision of Tine 2.0:

Tine 2.0 redefines collaboration by activating synergies through high acceptance in your whole organisation. We achieve this by providing an easy to use interface and enjoyable user experience on the basis of a stable, secure and scalable infrastructure.

We would be very happy to get feedback on this vision. Do you think it is valuable? Would you like to use a product that meets this vision? Would you like to stress other aspects?

Robert joins Usability Team

Wednesday, March 12th, 2008 by Björn Balazs

We are very happy that Robert Lischke decided to join the Tine 2.0 usability team. Robert has been working with us in the OpenUsability.org eGroupware Team before. He said: “Groupware is such a complex product - I just have to be on the Tine 2.0 project!” and we totally agree with that! Robert has profound knowlegde about groupware issues and has for example conducted user-tests with other groupware solutions before.

Welcome Rob!